Thank you for your interest in West Bay, Inc., creator and designer of Sepia Collection and Elegante Collection
800-421-1940 (8:30am to 5:00 pm) for opening new account
Note : Please note, we don't serve the general public
You must have a business license in order to establish account with us
In an effort to deal with properly licensed and certified retail establishments and also to protect the interest of such retail establishments, West Bay, Inc. has a $300.00 minimum order policy. Any orders not satisfying such policy may be charged an additional $25.00 service fee. Please understand that West Bay, Inc. as a wholesaler deals with licensed and certified retail establishments. Prospective clients will be asked to provide retail license and business certificate information before establishing a business relationship. West Bay, Inc. does not serve the general public or non-licensed businesses.
All accounts are opened on a C.O.D. cash or credit card (Visa, M/C, Amex) basis unless an open account is pre-approved.
All Sales Are Final:
All sales are final! If merchandise is defective or incorrect, West Bay, Inc. will remedy the matter upon inspection and verification. Defects and shipping errors must be brought to West Bay, Inc.’s attention no later than 5 business days after receipt of goods.
To report defects and shipping errors, please contact your account representative or a sales manager at West Bay, Inc. Further instructions will be given. All defects and shipping errors that are being shipped back to West Bay, Inc. must be shipped with insurance and tracking capability. West Bay, Inc. is not responsible for loss or damage to return items.
Return items may be charged a restocking fee of up to 15% of the value of return items.
West Bay, Inc. reserves the right to refuse credit for any return items where the original integrity of the items may have been compromised. Therefore all return items must be in the original condition in which the client received such from West Bay, Inc. All tags, labels, packaging, etc… must be in original condition. Return items are NOT to have, under any circumstance, price tags or marks from the client’s retail establishment.